My Scratch Offs – Who We Are
A Woman Veteran owned small business, My Scratch Offs, LLC is owned and operated by Karen since August of 2008. Our goal is to provide our customers with a large array of scratch off products at affordable price-points.
While other scratch off companies require a bulk wholesale minimum order, MyScratchOffs.com is the alternative to provide both customers and small businesses with a valuable solution. Our minimum order requirement is as minimal as a 25 quantity. Customer satisfaction is of the utmost importance to our business.
We love meeting our customers! If you are in the St Louis Metro East area, stop by and check out our store. We also offer design consultations by appointment.
OUR BRICK & MORTAR STORE LOCATION:
7 Bronze Pointe Boulevard
Swansea, IL 62226
Hours: Monday – Friday 8:30 – 4:30 CST
(closed on all federal holidays)
Phone: (618) 416-1623
Email: [email protected]
The Team at My Scratch Offs
We create eye-catching visual pieces.
We put the “extra” in extraordinary. Our commitment to you is to provide high-quality design and excellent customer service to bolster your unique marketing strategy.
At My Scratch Offs, we take pride in delivering both distinctive design solutions and marketing support to our clients. We help them: market strong brands, make their events successful, and help their businesses thrive.
Allow us to become an integral part of your marketing team to help you refine the way you communicate. We’ll use our knowledge and years of experience to exceed your expectations.
Karen, Founder & Creative Executive
Karen is the owner of My Scratch Offs, LLC. A proud military veteran and a military spouse. She is the brains behind the creation of My Scratch Offs and the unique product line which started in late 2008. She is the Creative Executive as well as the head of daily business and financial operations. Graphic design is her passion within the business. She is a mom to two young energetic and fun loving daughters. She considers herself very social and loves being surrounded by family and friends.
Elizabeth, Chief Experience Officer
Elizabeth is My Scratch Offs, LLC’s Chief Experience Officer. She oversees the Customer Service and Production departments and assists Karen in the operation of daily business. She also plays a significant role in the Quality Assurance of order fulfillment. She is the MSO Caffeination Expert and enjoys drinking coffee, thinking about drinking coffee, as well as trying out new types of coffee.
Stephen, Governor of Logistics
Stephen is the Governor of Logistics at My Scratch Offs, LLC. He coordinates, assembles and oversees the shipment of our daily orders to ensure we deliver the highest quality product to our customers. He also oversees production of our regular inventory stock as well as all custom scratch off orders. Outside of business, Stephen enjoys reading books, watching film noir and writing & producing music with friends.
Tori, Graphic Design Guru & Social Media Manager
Tori is a pivotal member of the Creative Team at My Scratch Offs, LLC. As MSO’s Graphic Artist, she handles all aspects of our creative development from print to digital. Tori specializes in Graphic Design working with Adobe Creative Suite, Social Media maintenance for Facebook, Twitter, Instagram, and Pinterest, and Web Design with HTML, CSS, and WordPress. She also loves llamas and still mourns the loss of the beloved Harambe.
Stan, Production Assistant
Stan is an important member of the MSO production team. He is our gray bearded industry veteran who is somewhat quiet-natured yet task driven. Once set-up with a task Stan works well independently and efficiently.
Oliver, Production Assistant
Oliver is the NEWEST member to the MSO production team. He is our millennial task driven machine. Once set-up with a task Oliver works well quietly and efficiently.
Alan, Production Assistant
Alan is a valuable member of the production team at My Scratch Offs, LLC. He has the accuracy and experience to handle precision scratch off production jobs both large and small. Aside, from Karen, Alan was the first to join the MSO team. He has a strong work ethic and consistently stays on-point!
Lizzie, Production Assistant
Lizzie supports the My Scratch Offs team by leading the production of all of our label strips. Lizzie is a pivotal member of our production team as her roles include both preparation and quality assurance.
Rosie and Posie, Quality Assurance Experts
Rosie and Posie are our behind the scenes marvels. They work tirelessly to ensure the accuracy of our rolled products. While they are new to our business- they do have experience within the label industry.
Giselle, Quality Assurance Expert
Giselle is one of the newest members of the My Scratch Offs production team. She is a team player but also works autonomously to ensure the accuracy of our scratch off cards. While she is new to our business- Giselle possesses years of experience within the printing industry.